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Please answer the following Critical Review Questions from Chapter Twelve:
Describe why a senior leader’s physical presence is critical during a crisis.
Please give an example from your own experience with a leader in a crisis.
What are the benefits of creating a comprehensive crisis response plan before a crisis happens?
What advice would you give a leader who wants to improve his or her communications function so that it may be more effective during a crisis?
What message does it send when the organizational culture encourages employees to view mistakes or problems as opportunities for improvement rather than the reasons to blame or punish those involved. Please give a specific example in your career of such a situation.
