Most clients in our company receive the best services of what they ordered but in case of any dissatisfaction, then you can use our Money Back Guarantee. This guarantee has been put in place for clients to get a refund of their money in case they feel they did not get what they were looking for in our service.
When to use the Australiaessaywriters.com Money Back Guarantee
- When a client doesn’t receive a paper he or she ordered within the specified time period.
If a client doesn’t receive a paper within the time they specified during ordering, then they need to report that they didn’t receive the paper by contacting the writer. The writer is supposed to address the concern and provide updates on the delivery. If the writer does not respond and we determine that your work was never delivered during that period of time, then we refund the full amount of the paper purchased.
- When a client receives a paper that doesn’t match the descriptions given during the ordering process.
When a client receives a paper that does not match the descriptions given, the client needs to request a return from Australiaessaywriters.com. The writer is supposed to address the concern and henceforth offer a solution. The solution can either be accepting the return, redoing paper afresh or giving back a refund to the client. If the client doe not receive a solution, then we review the description of the paper provided by the client and the writer. If we determine that the paper delivered to the client does not match the descriptions given by him or her, then a full refund will be given to the client.
- When a paper is revised and it still has got grammatical errors, citation errors and plagiarized information.
Clients can ask for revision of papers if they need them to be corrected. In case a client returns a paper for corrections and a paper is revised and returned with the same erroneous mistakes, then the client has the right to ask for a refund of the whole amount.
- When our customer support fails to address clients concerns and complaints
Our clients have also a right to claim back their money if they contact our customer support and they hesitate and fail to address their concerns involving their purchase.
If our company meets all of the claims above, you have 7 days from your actual delivery time to place open a request with onwriters.com Money Back Guarantee. No client is charged an extra coin for the Australiaessaywriters.com Money Back Guarantee. The guarantee is automatically included in every paper that will be ordered and purchased in our company.
