Our orders are delivered strictly on time without delay 
Strategies and Interventions
1/14/2014 Training on the importance of patient satisfaction monitoring
4/1/2014 Lecture on pain and pain management
6/12/2014 Use of comprehensive pain assessment tool reviewed in an ISE
8/2/2014 Journal club on R5N reviewed an article on pain management
10/10/2014 EMR data on pain assessment reviewed in QI team
1/15/2015 Data on pain management satisfaction posted on unit
3/1/2015 EMR data on pain medication effectiveness reviewed in QI team
5/15/2015 QI team meets with staff to strategize; determined to use IHI rapid cycle
improvement model with iterative PDSA
6/30/2015 Annual pain lecture: emphasis on the elderly use of NSAIDS, pain
management, & polypharmacy
7/15/2015 EMR data on pain medication effectiveness documentation shows
improvement for one month
8/30/2015 ISE on the importance of patient teaching on pain management
9/1/2015 ISE on attitudes toward addiction in the elderly (poorly attended by staff)
9/30/2015 Data on comprehensive pain assess, doc of pain meds and patient
satisfaction, compiled in run charts for the unit
10/15/2015 ISE on attitudes offered with ANCC contact hours; 100% attendance on
unit
12/28/2015 QI team summarizes strategies, progress at year end with unit nursing
staff
1/22/2016 Data on comprehensive pain assessment, doc pain meds effective shows
improvement on these
3/1/2016 Nursing unit claims victory on improved patient satisfaction with pain
management
