The Role of Control in the Management Planning Process

Toshiba Adopts Six Sigma case is an example of a company recognizing that it is out of control and adversely affecting performance and profits. They recognized that a new, fresh leader was needed to redirect efforts. They chose someone who was adaptable and willing to change, and, just as important, was open to technological innovations and unafraid to introduce and employ them. They opened the appropriate computer systems to suppliers in an effort to streamline and control materials purchasing. They actually “partnered” with their suppliers and ask for and listened to supplier suggestions.
Were the controls feedforward, concurrent, feedback?
What was the main focus of the controls Toshiba established?
How did Toshiba monitor the new controls?

Sample Solution

The controls that Toshiba established were a combination of feedforward, concurrent, and feedback controls. Feedforward controls are used to prevent problems from happening in the first place, while concurrent controls are used to detect and correct problems as they are happening. Feedback controls are used to analyze the results of a process and make changes to improve it.

The main focus of the controls that Toshiba established was to improve the efficiency and effectiveness of their manufacturing processes. They did this by implementing a number of different controls, including:

Statistical process control (SPC): SPC is a set of statistical techniques used to monitor and control manufacturing processes. SPC can be used to identify and correct problems before they cause defects.
Root cause analysis (RCA): RCA is a systematic approach to identifying the root causes of problems. Once the root causes are identified, they can be addressed to prevent the problems from happening again.
Process improvement (PI): PI is a systematic approach to improving manufacturing processes. PI involves identifying areas for improvement, developing and implementing improvement plans, and monitoring the results of the improvements.

Toshiba monitored the new controls by using a variety of methods, including:

Data analysis: Toshiba collected data on the performance of their manufacturing processes before and after the new controls were implemented. This data was used to assess the effectiveness of the controls.
Audits: Toshiba conducted audits of their manufacturing processes to ensure that the new controls were being implemented and followed correctly.
Employee surveys: Toshiba surveyed their employees to get their feedback on the new controls. This feedback was used to make improvements to the controls.

The new controls that Toshiba established were very successful in improving the efficiency and effectiveness of their manufacturing processes. As a result, Toshiba was able to reduce costs, improve quality, and increase profits.

In addition to the controls mentioned above, Toshiba also implemented a number of other changes, such as opening the appropriate computer systems to suppliers and partnering with them to improve the quality of their products. These changes, along with the new controls, helped Toshiba to achieve significant improvements in their manufacturing operations.

This question has been answered.

Get Answer

Subject:
Type:
Pages/Words:
	Single spaced
	approx 275 words per page
Urgency:
Level:
Currency:
Total Cost:

No More Worries!

Paper Formatting

No Lateness!

AEW Guarantees

The Role of Control in the Management Planning Process

Sample Solution

This question has been answered.

Compute Cost of Paper

Our Services

Why Choose Us