Our orders are delivered strictly on time without delay 
Yoon highlights the importance of HR managers making a case for why organizations should manage
their employees in a certain way based on the evidence that doing so will benefit organizations. So, in
this first assignment, let’s practice this.
2. Read Appendix 1 (on pages 3 and 4 of this document). Here you will see that Susan (VP of HRM) asks
Mike (HR Manager) for his opinion on a realistic job preview (RJP). Now, read the two examples that I
have given you of how Mike has replied to Susan. In Example 1, which is not the best example, Mike
bases his argument on his “thoughts” and some experience. In Example 2, which is the better example,
Mike bases his argument on “evidence” of studies related to RJP. As a manager with a degree in HRM or
Business, how you communicate and make arguments on HRM issues should more like be the case in
Example 2.
3. Now, let’s assume that you are Mike, and Susan has sent you another email as below.
Email from Susan Woods (VP of HRM):
Hi Mike,
I just talked with our CEO, James Cook, and he is considering having our call center employees work
remotely from home. He thinks that we can save a substantial amount of money on our real estate by
getting rid of call centers. But at the same time, he is worried that call center employees may not as
perform as well in the environment of the manager overseeing their work. But my guess is that our HRM
Division will eventually have to come up with a teleworking plan for our call center employees.
But at this point, I want to first ask for your opinion on teleworking. Do you think this will benefit the
company or not? What is your opinion as our HR manager on this issue?
