Our orders are delivered strictly on time without delay 
Describe the four stages of delay behavior. What are the likely causes of delay?
A delay is the time frame from which a symptom is recognized to the time that a person that decides to get treated (p. 167). There are four different types of delays: appraisal, illness, behavioral, and medical.
Appraisal Delay: This occurs when a person decides to take the symptom seriously, such as getting a lump checked.
Illness Delay: This occurs in the time between when someone realizes that a symptom is an illness and when to look for treatment.
Behavioral Delay: This is the time between thinking about getting treatment and getting it.
Medical Delay: This is known as the time frame between when someone decides to seek treatment, make an appointment and finally be able to attend said appointment.
Briefly explain the categories of people who use health services.
