SOCIAL MEDIA POLICY

 

 

Developing a Personal Social Media Policy and understanding Technology Standards and Ethics
Social workers are quickly discovering that a social media policies and technology policies reflecting current ethical standards can simultaneously protect clients and practitioners. A carefully constructed social media policy and technology policies that social workers share with their clients can prevent confusion and minimize the likelihood of ethics-related problems concerning boundaries, dual relationships, informed consent, confidentiality, privacy, and documentation. Ideally, a comprehensive social media ethics policy should address the most common forms of electronic communication used by clients and social workers: social networking sites, search engines, e-mail and text messages, location-based services, and consumer review sites (shared by Dr. Frederic Reamer):
Instructions:
This assignment has two parts:
(1) Social Media Policy: Reflect on the questions and then use the following outline to develop a professional social media policy statement on each item below (1-2 paragraphs). You can use parts of the example provided as long as you cite; (2) briefly reflect on what ethical considerations influenced this policy (eg: Not accepting a client’s friend request is to protect the boundary of the professional relationship). This can be a few brief sentences. The purpose is for you to link the policy to social work ethics; and (3)the last part is a brief reflection on your professional thoughts regarding social media/technology.
• Social networking sites:
Friending” on Facebook, LinkedIn, Instagram, Snapchat, etc.
o Boundaries issues
o Rejection issues
o Privacy issues (e.g., acquaintances in common)
o Dual Relationships
o Personal Disclosure

• Search engines:
To Google or not to Google
o “Curiosity” searches
o Crisis searches

• E-mail and text messaging:
• Electronic interactions
o Privacy issues
o Documentation issues
• Is the email communication for administrative or therapeutic purposes?
• How often must I check my email messages? (provide clients with written and verbal information about your policy)
• Does email communication fall under HIPAA?
• What are the confidentiality and privacy issues?
• Do I need to document emails in the clinical record?
• Office hours and outside of office hour parameters?
• Should you have a separate personal email to keep business and work issues separate?
• Location-based services:
o Are clients aware of the privacy risks in regards to apps such as , Foursquare, Gowalla, Loopt when attending agency services
• Consumer review sites:
o How to avoid challenges related to public disclosures eg; Business review sites (e.g., Yelp, Healthgrades)
• Briefly summarize your professional thoughts and concerns regarding social media and social work practice (1-2 paragraphs) and how this assignment will impact your practice.
(2) SW Technology Standards: Reflect on the questions and provide response to the questions provided (this can be a few brief sentences). The purpose is to provide knowledge and skills of SW technology standards and how this will impact policies and standards of care.
• How do you think telehealth will impact your practice of social work?
• Have you had an opportunity to engage in telehealth in your field placement experience? If so, discuss your experience (ensuring all confidentiality standards)?
• What do you think are the key concerns to consider when deciding to provide telehealth services?
• What do you anticipate will be the greatest challenge for you in using technology in SW practice?
• What do you anticipate will be the greatest benefits in suing technology in SW practice?

 

Social Media Policy

 

 

Write a 3-page executive summary about best practices, risks, and other considerations to take into account when creating a social media policy for a small trucking company. You will highlight three main bullet points at the end of the summary that you would use to discuss the social media policy issues with stakeholders.

Changes in technology and society will always impact the work of the HRM professional. In this assessment, and with the issues in your future career, you will need to collect the relevant historical background, legal compliance issues, ethical considerations, and organizational information to be ready to facilitate conversations between stakeholders around policy decisions. The pendulum may swing back and forth throughout your career, but with a sound background researching issues and clarifying the decision points, you will be prepared to lead change.

Introduction
Scenario
The HR division of your organization, a small private trucking company, has tasked you to lead a discussion about the key considerations when developing a social media policy for the company. You are to provide direction as to key considerations of legal compliance, ethics, and the relationship to the organizational mission. Ultimately, the internal committee of stakeholders to who you are presenting will create the social media policy and you need to lead them through the decisions that they should make in that process.

Your Challenge
You are an HRM leader for a small private trucking company and you have been asked to lead a discussion to develop the social media policy for the company. You will present your information and discussion points in the form of an executive summary including the issues that the internal committee should discuss and take into consideration when developing the policy.

Instructions
Review the Sample Social Media Policy [PDF].
Write a 3-page executive summary that includes the following:
Describe best practices for creating a social media policy for an organization.
What should be included in the policy?
Are we allowed to control comments about our company?
Identify the legal and ethical risks of social media policies.
What mistakes should be avoided?
Evaluate the risks for private and governmental organizations of actions that may or may not be defined as “protected concerted activity.”
Are there protected activities that may be seen as a “protected concerted activity?”
Does a First Amendment right to free speech apply?
At the end of the summary, reiterate and list three brief bullet points of your most important recommendations for the development of the social media policy. Bullet points should be no longer than a simple sentence.