Problem Solving, Opportunities For Growth

Select a topic, Article, ALARACT/ MILPER message which the instructor approves for the purpose of the discussion briefing. Topic must relate how it affects the execution of HR support.
Reengineering Army Education for Adult Learners
http://www.armyupress.army.mil/Portals/7/journal-of-military-learning/Archives/Pierson-Reengineering-Army-Education.pdf

Problem solving

 

 

The overarching goal of this assignment is to identify and apply a systematic method for problem-solving guided by your sophisticated use of the LOs.
Choose one of the following topics:
Water scarcity in the UAE
https://www.thenationalnews.com/uae/environment/uae-water-resources-under-extreme-stress-new-report-finds-1.895660
Overfishing
https://www.thenationalnews.com/uae/environment/overfishing-is-single-biggest-threat-to-marine-life-in-arabian-gulf-study-finds-1.856746
Car accidents
https://www.thenationalnews.com/uae/2021/09/14/young-drivers-cause-the-most-accidents-in-dubai-chief-traffic-prosecutor-says/
Note:
(1) Make sure to select a tractable sub-topic within these broad topic areas. This will allow for a more effective application of LOs, and a sub-topic is rarely
too specific or narro

Problem solving

According to Gibbons (2017), designing a service requires the provider to identify the touchpoints that create a customer’s journey — or rather the “experience of the user.” One tool managers use to understand the customer journey is a service blueprint (nngroup.com). (Links to an external site.)

Consider a service experience in your work environment or a personal experience you may have had with a service provider. Using the service blueprint diagram displayed in the service blueprint article, map out the customer journey for the service you identified.