How do you define operational excellence? What factors are involved in achieving operational excellence? Who (within an organization) is responsible for operational excellence, and why is this important?
Tag: Operational Excellence
Operational Excellence
Kaizen events or Work-Outs are one- to five-day rapid improvement events widely used in the deployment of
Lean and Operational Excellence. Jack was a huge fan of Work-Outs, which were so named because the focus
was on getting the unnecessary work out of the system. These events were NOT just brainstorming sessions,
but were well-planned and highly structured events that had:
A well-defined process and set of expectations going in
Sufficient time and freedom from distraction so participants could focus on the issues being discussed
Participation by key stakeholders all the way from line workers to senior management
Clearly defined requirements for decision and action
The second component of your Course Project is to construct a detailed agenda for such an event. The
agenda must demonstrate how you will get input from key stakeholders involved with the selected process,
use the correct Lean tools, and conclude the event with actionable improvement outcomes.
Instructions
Use your work from Part A of the Project to identify improvement opportunities in the value stream that are
suitable for Kaizen events or Work-Outs.
1) List the potential Kaizen events, select the one to be deployed, and justify your selection. Then, define the
Kaizen objective and scope for the selected event.
2) Develop a detailed agenda for each Kaizen event. Use a tabular format, showing:
• Days and times
• Session topics
• Lean tools to be used
• Deliverables or outputs
• Rationale
3) Explain your choice for number of days and sequence for session topics, and justify the Lean tools to be used and outputs from each session. Show how your Kaizen agenda supports the Kaizen objective and scope for the event. This discussion should be specific to your value stream and organization.
Operational Excellence
Operational Excellence
Information Systems for Business and Beyond Questions: Link for Chapter 13 Content: https://opentextbook.site/informationsystems2019/chapter/chapter-13-future-trends-in-information-systems-information-systems-introduction/
Chapter 13 questions, please answer these in a sentence or two in a separate lines for each answers:
Which countries are the biggest users of the Internet? Social media? Mobile?
Which country had the largest Internet growth (in %) in the last five years?
How will most people connect to the Internet in the future?
What are two different applications of wearable technologies?
What are two different applications of collaborative technologies?
What capabilities do printable technologies have?
How will advances in wireless technologies and sensors make objects “findable”?
What is enhanced situational awareness?
What is a nanobot?
What is a UAV?
Operational Excellence
1) Information Systems for Business and Beyond Questions:
Chapter 1 – study questions 1-5, Exercise 3 & 4
• 3- Microsoft Windows is an example of which component of information systems?
• 4 -What is application software?
2) Information Technology and Organizational Learning Questions
Healthcare setting, operational excellence
In the Beatrice Vance case, it was found that both the CEO as well as the CIO (chief information officer) were found liable in a wrongful death lawsuit. In your initial post, discuss why the court ruled that the CIO was just as guilty as the CEO. Do you agree with the court’s decision? Be sure to support your position. In your follow-up posts to peers, be sure to support your opinion if you find yourself disagreeing with their assessment.
REPLY TO MY CLASSMATE’S DISCUSSION TO THE ABOVE QUESTION AND EXPLAIN WHY YOU AGREE. (MINIMUM OF 200 WORDS)
CLASSMATE’S POST
In the Beatrice Vance case, investigative agencies established that both the CEO and the chief information officer (CIO) were liable in a wrongful death suit. I agree with the court’s decision because the CIO was as guilty as the CEO. After all, both the officers had a duty to ensure that the emergency department operated effectively. Vance’s death was primarily caused by delayed attendance, which implicates failure by the management and the CIO to set systems that could ensure operational efficiency to reduce the length of waiting. Therefore, considering the roles of the CEO and CIO in the administrative and technical mandate of streamlining service delivery, the death of Vance in the bay was a depiction of negligence.
In the healthcare setting, operational excellence is essential because it determines the flow of patients in the emergency department. The key to operational excellence is through organizational systems that enhance efficiency (Furterer, 2018). A CIO has a mandate of ensuring optimal efficiency of systems such as seamless workflow, alert systems, and notifications of critical cases that require immediate attention (Kannry et al., 2016). Whereas many factors contribute to the seamless workflow, the organizational management and CIO have a duty and responsibility to set systems that optimize cross-functional processes. Case in point, the CIO should implement a system-wide view to streamline service delivery through health information systems (HIS). According to Kannry et al. (2016), the CIO’s role ensures the quality of care is realized through practical techniques and workflow. In this context, the CIO’s failure to have an effective workflow in the emergence department amounts to negligence and failure in their duty of care, leading to service delivery delays in the ED.