Tag: Operation Management

Operation Management

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Managers often play a dual role, they have to manage people and also oversee processes. There are some very critical process areas that managers oversee in order to make sure the company functions effectively. Some of these process areas include operations and supply chain management. Please review the following articles on operations management:
Operations Management https://corporatefinanceinstitute.com/resources/knowledge/strategy/operations-management/
Reflect on what you have learned in your program and the information from the article, and discuss the following:
What are the most important functional management principles to you when building a company’s success?
How does operations management help to design process and manufacturing processes?
What are some of the advantages of Lean supply chain processes?

 

Operation Management

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Consider a simple barber shop with one (1) “service chair” and two (2) “waiting chairs.” Customers to this barber shop arrive with exponential arrival events depending on the state of the system. If the system is empty, customers arrive at rate m. If there is a customer in the chair, but no one in the waiting chairs (a total of one customer in the system), the arrival rate slows to 0.8K. If there is one customer in service and one waiting (a total of two customers in the system), the arrival rate slows further to 0.6m. Once there are three customers in the system, an incoming customer decides to turn away.

The barber also changes his work rate according to the system state. Service times are also exponential. If there is one customer in the chair and no customer waiting, the barber works at rate p. If there is one customer waiting (a total of two customers in the system), the barber speeds up to rate 1.1 g; if there are two waiting (a total of three customers in the system), he works at rate 1.2p.

If is estimated to be 3 customers per hour, and is estimated at 4 customers per hour;
a) Draw and label a state space diagram, showing all states and the rates of transition between states.

b) Write a complete set of balance equations

c) Solve your system of equations to determine the long run probability of the system being in each possible state

What is the average number ofjobs in

the system at any point in time?

 

Operation management

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Business processes are important to communicate an organization’s best practices as they leverage themselves against competitors. Some benefits of business processes are that in the long-run gains may be realized in cost reduction, meeting customers’ expectations, and streamlining business operations. Business process management then focuses on workflow which may hinder good performance.

Address the following requirements:

• Identify a business process for which there is not yet a workflow diagram, explain the situation, and devise a workflow to address the problem• Defend your workflow and identify any areas of concern that may hinder successful implementation and a proposed remedy to that concern.