Leveraging Data for Informed Decision-Making in Lending Institutions

Albertos Discussion Questions:
1. Go to “Data.Gov,” located in the Topic 3 Resources. How many data sets are currently located on this website for free?
Next, go to the “Consumer Complaint Database,” located in the Topic 3 Resources.
• Navigate to “Explore Data and Trends.”
• Under “Product/Sub-Product,” locate “Student Loans.” Look at the trends and issues for both federal and private student loans.
• Next, go to the “Issues” tab and expand the “Student Loan” section.
Based on this data, how could a marketing manager at a lending institution utilize this information in making more informed decisions.