- You are concerned because several staff members have told you there is poor communication on your unit. Staff are not sharing information and there is poor communication between the nurses and other healthcare team members. You were not aware of this and are concerned that you missed the signs of a problem.
a. What can you do to better ensure you are aware of problems like this in the future?
b. What can you do to improve the current situation? Describe the steps you would take. Consider how you would involve staff. - Misconceptions about assertive communication are common.
a. Are the terms assertive and aggressive synonymous? Why or why not?
b. What is the best way an assertive person can respond to an attack by an aggressive person?
c. Give an example of passive-aggressive behavior and describe how you would address it as a nurse leader.
Tag: interpersonal
Profile and description of your technical, interpersonal, and consulting competencies
Prior to preparing your journal entry, review the Careers in Organizational Development Panel (Links to an external site.) video for an outside look at the role of the OD consultant.
During Week 1, you had a preliminary look at the OD consultant and the responsibilities they have during a change process. Your journal entry briefly reviewed your early understanding of the required skill set, and where your skills fit within that schematic.
Digging a bit deeper, Chapter 3 in the course text explains the details behind the practice. In addition, you researched and analyzed OD consultant job descriptions for an enhanced knowledge of the role.
Using this new knowledge,
• Develop a profile and description of your technical, interpersonal, and consulting competencies (current or desired).
• Include a paragraph explaining the role and style you will use for consulting.
• Prioritize the technical, interpersonal, and consulting competencies you might need to learn to be a confident and skilled practitioner.
The journal entry must be a minimum of one full page of content and provide pertinent and logical dialog related to the role of the OD consultant