You have been a successful division manager in a company with subsidiaries in several countries in Europe and Southeast Asia. Your boss wants to help your career growth and offers you the opportunity for an expatriate assignment in Saudi Arabia, knowing a success there will open the door to a directorate role upon your return. As a female and knowing that this subsidiary has all males in every leadership position, you have some concerns of discrimination and unfair treatment that will make the assignment difficult. Would you accept the position? Why? How would you prepare to face the challenges to gain the respect and trust of the males who will be important to your success or failure?
Tag: Information System Management
Information System Management
You are the business owner of a local small engine repair shop, and you have been thinking about implementing a knowledge management system for your customer service technicians. You are thinking about this because there were times when one of your technicians knew how to fix certain engine problems and others did not. Providing a central knowledge repository could help share troubleshooting and repair knowledge among your technicians.
Explain the role of knowledge management systems.
Explain what is meant by expert systems.
Explain what is meant by content management systems.
Discuss how the business in the selected scenario could benefit from an expert system and a content management system and provide two examples for each type of system.
Discuss how the business in the selected scenario could benefit from business intelligence and provide two examples of these benefits.
Discuss how the business in the selected scenario can use social media to not only obtain information and knowledge but to share it as well, and provide two examples of how the business might use social media information systems.
Information System Management
Businesses are now using social media to market to users and possibly customers. Have you ever made a purchase based on an ad or information you saw on social media? Do you think these campaigns are successful? Why, or why not?