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As the planner for HCA Healthcare, prepare a 2- to 3-page document addressing your organization’s internal and external environment to include, but not limited to, forces/trends, key resources, workforce, competitors, collaborators, organizational culture (i.e., values, mission, employee demographics, etc.), stakeholders/shareholders; and conduct a SWOT analysis.
1) Describe process mapping. What is the product of process mapping?
(2) What is the Voice of Customer (VOC)? Name three approaches to obtaining the VOC.
(3) What is Kano Model? How does it help define customer preferences?
1) Describe process mapping. What is the product of process mapping?
(2) What is the Voice of Customer (VOC)? Name three approaches to obtaining the VOC.
(3) What is Kano Model? How does it help define customer preferences?
1. How is health defined? What aspects are incorporated into the World Health Organization definition?
2. What is the “Iron triangle” of healthcare? How does one pillar affect the other?
3. Describe the different types of care and give examples of each.
4. Discuss the philosophical differences that comprise the ‘culture war” and how it affects U.S. health care policy.
5. Do you think that patients are treated differently by clinicians based on their race, national origin, insurance status?
6. What role should the health care system play in addressing social issues?
Healthcare in our country has become politicized with a lot of discussion and arguments from both sides on how best to approach it. After reading through the week’s content, discuss your thoughts here. Do you think health care is a right or a privilege? Who should be responsible for paying for health costs? What are some pros to a private health care system? What are some pros to a universal system? How about pros for a socialized health care system? Should we treat healthcare like any other private company designed to generate profits? Why or why not?
Compose a focused paper that explains and describes your healthcare issue or topic
from a cultural and ethical perspective of inquiry. (
When we talk about assets we may think of money, buildings, people, or supplies, but in healthcare, the asset that is growing in volume and importance, is data. In Rick Smolan’s book The Human Face of Big Data, two statements relate to our discussion this week and the course in general.
“Every two days, mankind creates as much information as it did from the dawn of civilization until 2003. The amount of information that an average person is exposed to in a day is the same as a person from the 15th century was exposed to in his lifetime (Smolan, 2012).”
After reading the above information from Smolan’s book, think about the amount of data you generate or interface with daily. Compile a list of all the data point interactions and trace where the information originates and eventually ends. For example, if you use your credit card, where does the transaction information go and how is it used. Are you concerned about the explosion of data and your personal information? Why or why not?
Discuss Novelty and Cognitive Bias: Which characterizations of cognitive bias have you experienced?
Describe them and how they may have contributed to a poor outcome.
1) Overweighing one’s experience
2) Illusion of experience
3) Overconfidence
4) Failure to observe or believe disconfirming evidence
5) Escalation of commitment
NURSING INFORMATICS
Overview
Part of the assigned readings in your textbook this week concerns informatics. Nursing informatics is directed toward information science and focused on systems that process and deliver data and information (Kearney-Nunnery, 2012). Essential IV of the BSN Essentials (American Association of Colleges of Nursing, 2008), Information Management and Application of Patient Care Technology, states that baccalaureate-prepared nurses should have the skills necessary to demonstrate competence in searching and retrieving information and using patient care technology as well as computerized information systems.
Directions:
THis written assignment is to be completed according the APA format for scholarly papers. Review the YoutTube videos for information on seeting up an APA paper.
In a 3 to 5 page paper (excluding the title and reference page):
1. Define and Discuss Informatics
2.Discuss the Theory of Informatics.
3. Give examples of informatics being used in hospitals, clinics, freestanding diagnostic centers, freestanding laboratory’s, quality control tools. What types of informatics (programs and concepts) are reflected in the literature?
4. Discuss advantages and challenges.
5. Describe a couple of these future developments and discuss their impact on and uses in healthcare.
6. A conclusion is a summary of what was stated in the paper. For this assignment, in a addition to your summary, you are to include your personal thoughts about the use of infomatics in healthcare, identify your experience with informatics, and what do you see as your needs to advance you knowledge of tools available to utilize the concept of informatics in health care delivery.
7. This assignment will require peer-reviewed research. A minimum of 4 references is required. See the tutorials on using the library and the article on What Is A Peer Reviewed Article. You may use you text book, but it is not a peer reviewed journal.
8. Nursing journals are preferred but other professional peer reviewed journals are acceptable.