Exploring the Challenges of Gathering Health History from Challenging Patients

 

Recall some of your most challenging patients for gathering a health history. If you include a crying young child with a distracted parent, a moody adolescent, or an older adult with perhaps something to hideor maybe all threeget ready to revisit those patients for this Assignment. You will return to Neighborhood Clinic, the community health center where you will engage with the following avatar patients:

Archie, age 7, and Gabriel Moore, his father, who are making a first visit to the clinic because a very miserable Archie is sick.
Jasmine Walker, age 14, at the clinic for a high school physical but without her mother, who has previously accompanied her to appointments.
Colleen Hart, age 76, whose stepson may join the appointment, much to her resistance.
Each asynchronous scenario presents a challenging situation for the professional nurse and involves applying emotional intelligence, best practice in communication techniques, and knowledge of required information for gathering the patient health history. Notice a previous resource on implicit bias is repeated for review this week. With the emphasis on self-awareness, consider how heightened emotional intelligence can help bring implicit bias to light.

To prepare:

Access the Health History Challenge template document in the Learning Resources and review the requirements of this Assignment. You will complete this one template document for all three interactive experiences. The Learning Resources also contain the PDF document of tips on how the Mursion simulation works for guidance with the Assignment.
Review the following questions and keep them in mind as you prepare to view each scenario in the Required Media:
What health history information is needed in each scenario?
What questions would you ask to obtain it?
How would you demonstrate emotional intelligence to win trust?
How would you work to understand the specific problem or need?
When you are ready, view each asynchronous scenario. The clinic director, Asha Gill, will introduce and conclude each scenario. You are encouraged to take notes for details to support your analysis of each scenario.
Compete the Assignment based on the simulations, Learning Resources, and any additional resources you identify.