Tag: Active listening

Active listening

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The organization you work for just announced they are terminating 20 people due to budget cuts. You find out that one of those people is your co-worker Kathy, whom you have had lunch with every week for 10 years straight. She comes to you to share how she’s feeling. Think about what you’ve read about active listening in your webtext this week.

Would you be a good listener in this situation? Why or why not?
Do you ever find yourself becoming distracted while listening?
What could you do to practice active listening, in order to respond to Kathy appropriately?

Active listening

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In Chapter #6, pages 157 to 168 you looked at seven Basic Skills that you need to be using and honing during your internship. These skills are:
Values and attitudes
Active listening
Client interviewing
Exploration skills
Action skills
Content and direction of communication
Perspective
For each of these skills, you are to define the skill as stated in your text and give them a rating from 1 to 10 as how you see your proficiency level with that skill is now. You must then explain each rating giving an example to support your rating.