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Question 1
_____ is a way of approaching business opportunities and challenges.
a. Value migration
b. Strategic management
c. Supply-chain management
d. Greenwashing
e. Self-dealing
Question 2
Mechanistic organizations
a. are most frequently found in stable environments.
b. have the least level of specialization.
c. are least likely to have rules and regulations.
d. are the most decentralized.
e. are least likely to be bureaucratic.
Question 3
Changes in the performance of an existing service or the creation of a new one are _____ innovations.
a. product
b. operational
c. technical
d. managerial
e. process
Question 4
In a _____, the entrepreneur summarizes the business strategy and how that strategy is to be implemented.
a. mission statement
b. market summary
c. cost-benefit analysis
d. business environment analysis
e. business plan
Question 5
When decision makers do not know all the risks associated with each alternative or the likely consequences of each one, they are making decisions in a condition of
a. risk.
b. certainty.
c. programming.
d. ambiguity.
e. uncertainty.
Question 6
Keisha is the vice president of accounting, and she has to decide which computer software to purchase for her department. She has looked at all of the possible alternatives and is leaning toward the system with which she is most familiar. This is an example of _____.
a. bounded rationality
b. optimizing
c. synergy
d. escalation of commitment
e. satisficing
Question 7
_____ is the process of grouping jobs according to some logical arrangement.
a. Job rotation
b. Centralization
c. Industrialization
d. Departmentalization
e. Job enrichment
Question 8
Determining how a company’s activities and resources are to be grouped is called
a. leading.
b. controlling.
c. divesting.
d. planning.
e. organizing.
Question 9
According to Woodward’s findings related to technology and organization design
a. mass-production organizations tended to be the least bureaucratic.
b. unit-batch organizations tended to be the most bureaucratic.
c. unit-batch organizations had the highest level of specialization.
d. mass-production organizations had a higher level of specialization.
e. successful continuous-process organizations tended to have more bureaucracy.
Question 10
Strategic goals are set by
a. first-line managers.
b. middle managers.
c. top managers.
d. stockholders.
