Involving patients in quality improvements

Review the following article:
Robinson, Å., Finizia, C., & Gustavsson, S. (2020). Involving patients in quality improvements – a case study
https://www.proquest.com/docview/2532605093/fulltextPDF/A8D7DA243C5B443CPQ/1?accountid=38569
After reviewing the article, answer the following questions:
• Describe the case example, setting, and who was included.
• What was the overall objective or goal of the case example?
• If mentioned, what research instruments were used in the case example to gather data? If not mentioned, what would you have used?
• What, if any, are the drawbacks or disadvantages of the EBCD design?
• What were the results of the case example? Any important gaps and opportunities for improvement?
• What recommendations do you have based on the conclusion of the case results?