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According to Zastrow and Hessenauer (2019), our perceptions determine how we interpret the messages we receive during communication. There are
several factors that can affect our perception, including defense mechanisms, which are socio-psychological factors that can influence what we perceive
and, in many cases, derail effective communication.Identify the defense mechanism at work, explain your reasoning, then use Gibb’s analysis of defensive communication to explain how the defensiveness might be overcome.
A client in treatment for alcohol dependence tells the therapist that they got drunk because they were at a party and they “had to drink to fit in.” The client goes on to say, “One or two drinks isn’t going to kill me, so stop overreacting!!”
