Category: Operation Management

Methods of poor communication and its effect

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Analyze methods of poor communication and its effect on motivation, teamwork, and effective conflict management and resolution.
Write a paper (1,600-1,800 words) in which you address the following based on the information provided in the “West Coast Transit Case Study” resource.
Describe the three criteria for evaluating effective team/group work (as stated in the textbook) and use the criteria to analyze the effectiveness of the team.
Review each of the five stages of group formation. Determine what stage(s) are evident in the case and provide a justification of your response.
Apply Schein’s three behavioral profiles to specific members of the team. Identify how the profiles are demonstrated in the case.
Evaluate whether the communication among the participants in the case was effective or not. Justify your answer by considering any existing barriers to communication.
Review the two main types of conflicts described in the textbook. Explain how each type of conflict is evident in the case.
Propose how Denson should resolve the conflict in this case using one direct conflict management approach. Justify your response as to why this is the most realistic direct conflict management approach given the existing dynamics between and among team members.
Identify one specific leadership activity and one specific maintenance activity that should be encouraged. Identify the most significant disruptive behavior that should be discouraged.
Identify a significant motivational problem experienced by each individual: Jing, Mahonney, and Tanney. Describe how Denson should motivate each person. Be sure to provide a specific motivational suggestion for each person based on their motivational needs. Ensure that you have at least one suggestion from each of the motivational theory/techniques: content theories, process theories, and reinforcement strategies.

 

 

People Planet And Profit

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Prompt
Imagine you are a sustainability consultant, and you’ve been asked to create a simple handout that clarifies the similarities and differences between strategies used to incorporate the TBL into the manufacturing industry and the service industry. The handout will be provided to individuals at large and small group trainings.
Specifically, you must address the following rubric criteria:
Similarities: Explain the similarities that exist between incorporating the TBL framework into both the service industry and the manufacturing industry, and why.
Differences: Explain the differences that exist between incorporating the TBL framework into the service industry and the manufacturing industry, and why.
Example Strategies: Provide an example of a strategy that is appropriate to use across both the service and the manufacturing industries, and provide an example that is specific to either the service or the manufacturing industry when considering people, planet, or profit through the TBL framework. Include a brief explanation of what each example demonstrates.

 

 

 

Factors that influence healthcare quality

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Write a 3- to 4-page paper in which you:
Summarize the concepts, principles, and applications of the U.S. healthcare quality system.
Compare the U.S healthcare quality system to those of two other developed countries (e.g., Canada, France, Germany, Italy, Japan, Russia, United Kingdom, etc.).
Characterize the state of healthcare quality in the United States, including influencing factors. Comment on the extent to which healthcare quality has changed since 2010.

 

 

The current state of quality in the U.S. healthcare system

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Write a 3- to 4-page paper in which you:
Summarize the concepts, principles, and applications of the U.S. healthcare quality system.
Compare the U.S healthcare quality system to those of two other developed countries (e.g., Canada, France, Germany, Italy, Japan, Russia, United Kingdom, etc.).
Characterize the state of healthcare quality in the United States, including influencing factors. Comment on the extent to which healthcare quality has changed since 2010.

 

Healthcare quality data and metrics

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Write a 3- to 4-page paper in which you:
Summarize the concepts, principles, and applications of the U.S. healthcare quality system.
Compare the U.S healthcare quality system to those of two other developed countries (e.g., Canada, France, Germany, Italy, Japan, Russia, United Kingdom, etc.).
Characterize the state of healthcare quality in the United States, including influencing factors. Comment on the extent to which healthcare quality has changed since 2010.

Key U.S. healthcare system quality concepts and principles

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Write a 3- to 4-page paper in which you:
Summarize the concepts, principles, and applications of the U.S. healthcare quality system.
Compare the U.S healthcare quality system to those of two other developed countries (e.g., Canada, France, Germany, Italy, Japan, Russia, United Kingdom, etc.).
Characterize the state of healthcare quality in the United States, including influencing factors. Comment on the extent to which healthcare quality has changed since 2010.

 

Retail and Manufacturing

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Using the following case from Chapter 7 of your textbook, write a paper of 1,000 words or more using APA style and at least 2 references (one of which should be the textbook).
Chapter7 case study attached below
Coca-Cola is recognized worldwide. The drink has one of the most recognized corporate logos and is sold in over 200 countries through 250 bottlers throughout the world.
This company’s story began in Atlanta, Georgia, in 1886, when pharmacist John Pemberton was experimenting with a recipe that he later mixed with carbonated water and began to sell at his drugstore. Two years after its invention, Pemberton sold his secret formula to a businessman by the name of Asa Candler, who formed a corporation to bottle and distribute the trendy drink. He later sold the rights to two other businessmen who wanted to bottle the drink to enhance distribution. Candler sold syrup that his company produced to these distributors, but not his secret formula. They simply mixed the syrup with carbonated water and bottled it. From there, the product became a household name as more people began to take the drink home to enjoy.
Competitors soon emerged. To ensure that people could tell the original from the competition, the distributors created the trademarked contour bottle in 1916 so that customers would recognize the original product. Candler ultimately sold his company in 1919 to a group of investors, with Robert Woodruff as the president. The new group wanted to make the drink available anytime and anyplace. To accomplish this, the new company started adding bottling plants all over the world.
The six Ps of the company vision statement highlight its purpose and desired future objectives—people, portfolio, partners, planet, profit, and productivity.
To assist in accomplishing its vision, the company established coca-cola foundation in 1984. This entity focuses on helping and giving back to communities worldwide. Some of the issues supported in various countries include water stewardship (providing safe, clean drinking water), lifestyle and behavioral change programs (e.g., nutrition, exercise, and behavior modification), recycling, and education.
What is your opinion of this company? Explain.
Based on what you know or what you read on the Internet or in other sources, do you believe that the company is customer-focused? Why or why not?
How does the company’s community involvement potentially affect its image in the eyes of customers or potential customers?
Coca-Cola. (2021). Home. https://us.coca-cola.com/
The Coca-Cola Company. (2021). The Coca-Cola Foundation. http://www.coca-colacompany.com/our-company/the-coca-cola-foundation

Operation Management

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Managers often play a dual role, they have to manage people and also oversee processes. There are some very critical process areas that managers oversee in order to make sure the company functions effectively. Some of these process areas include operations and supply chain management. Please review the following articles on operations management:
Operations Management https://corporatefinanceinstitute.com/resources/knowledge/strategy/operations-management/
Reflect on what you have learned in your program and the information from the article, and discuss the following:
What are the most important functional management principles to you when building a company’s success?
How does operations management help to design process and manufacturing processes?
What are some of the advantages of Lean supply chain processes?

 

China’s Belt & Road Initiative

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What is YOUR assessment of China’s Belt & Road Initiative (i.e. how do you see it impacting the global supply chain and USA’s strategic interest)? How has the COVID pandemic impacted its development?
Must include the following:
1) Have you incorporated my feedback to your draft?
2) Your response needs to be 5 pages (other than citations, title etc.)
3) Use APA citations (minimum 5).
4) Cite your course notes, textbooks etc.

 

ABC Supports Training

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1. Explain your understanding of the following statement and concept “growing their own people.”
2. Identify one challenge that ABC is currently facing.
3. How is training and development promoted and supported in ABC?
4. What methods does ABC employ to get the message across in order to engage as many employees as possible?
5. How are these training interventions supported in ABC?
6. Why do you think is ABC so successful in their training and learning interventions? Or are they successful? Is there any room for improvement?
7. How do training officers contribute to the training and learning intervention in ABC?
8. List the approaches for measuring performance. Should more be used? Why or why not?
9. If you were CEO for a day at ABC what would you do to ensure training was supported?