Category: Operation Management

Justification for Implementing a Video Conferencing Solution at DargeanGrix

Posted on | by Kelvin

 

Read Chapter 9 of Shift Ahead: How the Best Companies Stay Relevant in a Fast-Changing World.
Review the DargeanGrix Business Scenario document https://uagc.instructure.com/courses/135921/files/22071519/download?wrap=1.
Read the article: The Hidden Value in Your Intangible Assets https://sfmagazine.com/post-entry/january-2016-the-hidden-value-in-your-intangible-assets/.
Review the following: 5 Powerful Ways to Confront Change in the Workplace https://www.forbes.com/sites/larryalton/2017/07/26/5-powerful-ways-to-confront-change-in-the-workplace/#58cf2b3c290d, ‘Niceness’ Can Hurt an Organization https://www.shrm.org/hr-today/news/hr-news/Pages/Niceness-Can-Hurt-an-Organization.aspx, 8 Ways to Manage Change in the Workplace Effectively https://www.lindenbergergroup.com/8-ways-manage-change-workplace-effectively/., Intangible Benefits Can Play Key Role in Business Case https://www.cio.com/article/2442083/intangible-benefits-can-play-key-role-in-business-case.html , What Are the Tangible and Intangible Benefits of ERP System?Links to an external site., and What Are Intangible Benefits? https://bizfluent.com/info-8595681-intangible-benefits.html
In this assignment, you will construct a justification for the purchase or outsourcing of the technology you would recommend as the solution to the video communication problem described in your Week 3 What It Takes to Be a Champion of Change Video Presentation discussion. Conduct an internet search using the key-word phrase “video conferencing solutions” to identify a solution that might fit the company’s needs.

NOTE: The chosen technology is only a framework and isn’t as important as your justifications using the intangibles you identified in your Week 2 What are Intangibles Worth? discussion, Current Intangible Business Costs assignment, and from reviewing the An Intangible Example document recommended resource.

Using the elements you identified in the DaregeanGrix scenario in Week 2 for justification,

Build a table with approximate costs associated with each of the elements in the company’s current environment.
Some of these should be actual (tangible) costs and some should be implied (intangible) costs (e.g., customer satisfaction, employee satisfaction, efficiency, etc.).
Weigh the tangible costs and the intangible improvements that the new technology will bring to the organization using a narrative format and contextual reasoning.
Create a justification for the solution using the intangible elements the solution will provide.
Explain how these elements have a significant impact on the organization, employees, and customers.
Remember that your goal is to be able to justify a possible investment using intangible benefits in a new technology in which there is little in the way of traditional return on investment (ROI) to lean on.

 

Main Takeaway from Madeline Albright’s Talk

Posted on | by Kelvin

Madeline Albright was the first woman Secretary of State. She served under Bill Clinton from 1997-2001. She is noted for her humor, her strong personality and her “tell it like it is” attitude.

In the video, Madeline Albright states that women do better understanding others’ issues (walking in their shoes) and can also “tell it like it is” when necessary. She also states that many times women’s issues such as education and healthcare need to be championed by women, both in the US and worldwide. Lastly, she believes that the tone and goals of the conversation change with more women.

What was your main takeaway from Albright’s talk and why did that impact you?

 

Analyzing Organizational Culture and Identifying Problem Areas: A Fishbone Diagram Approach

Posted on | by Kelvin

Select an organization you are familiar with to analyze the culture and make recommendations using critical thinking to develop a Fishbone Diagram. The Fishbone Diagram is a visual way to look at the cause and effect of a problem, not the solution.

watch video to learn how to develop a Fishbone Diagram for your selected organization and identified problem. Download the template and complete the Fishbone Diagram, which will be used to complete Week 3 and 4 assignments.

Instructions
Select the organization you will use to complete the Fishbone Diagram and prepare for the Week 3 and 4 assignments base your organization selection on the following criteria.
The organization should be one you are familiar with.
You have access to internal processes.
It has an organizational problem that needs to be resolved.
You can think of a realistic and enforceable solution to the issue.
Develop a Fishbone Diagram using the instructions below and the provided template.
Developing the Fishbone DiagramNote: It is important to view the following videos before starting the assignment and to develop your Fishbone diagram.
The purpose of the Fishbone Diagram is to support you as you drill down to identify the actual problem. You can use as many major causes and sub-causes as you may need to document the results of your brainstorming as you identify the root problem.To get started, you may want to research different brainstorming techniques, such as the 5 Why’s or the 4P’s to assist you in completing the Fishbone Diagram. When you start the brainstorming process, you should think of the diagram as a fish with the main axis being the fish spine; the issue’s primary factors branch out in a fashion resembling the bones of the fish.Using the Fishbone Diagram helps you to break down complex issues into manageable components. Take note of causes that appear numerous times. Test the most likely cause and verify it with data.
Important: Keep in mind to state causes, not solutions.Note: The diagram for this assignment has been created in Excel to provide you with a template to work in and does not reflect the traditional Fishbone Diagram but works the same way. You may not need to use all the major cause or sub-cause fields provided; it is not required.The following are the steps to construct your Fishbone Diagram.
Brainstorm potential causes of the problem.
Identify your major cause categories and record them in the diagram.
Note: Double-click in the field where you want to record information.
The following are examples of categories that are commonly used, but yours may be different:
Turnover, Culture, Retention, Job Satisfaction, Management, Customer Service.
Methods, Machines, Materials, People.
Places, Procedures, Employees, Policies.
Surroundings, Suppliers, Systems, Skills.
Identify sub-causes that may contribute to the problem and record them in the diagram.
Review each sub-cause and highlight the most likely causes on the diagram.
Review the sub-causes that are highlighted and ask, “Why is this a cause?” Asking why helps you get to the root of the problem.
Identify supporting information that could contribute to each of the sub-causes.
Add the contributing factors in a branch off the sub-cause.
Continue identifying causes until you identify the root cause for the problem.
Prepare
Prepare for the assignments due in Weeks 3 and 4 by reviewing the course guide and the assignment requirements.
Read the assignment instructions thoroughly.
Start to research one source of power to formulate your individualized approach.
Reach out to your instructor with questions early.

 

Memo: Diversity, Equity, and Inclusion (DEI) Efforts in a Digital Leadership Setting

Posted on | by Kelvin

Go to the company website (or any other publicly available resource) of the organization you selected in Week 3 and research their diversity, equity, and inclusion (DEI) efforts. If your company does not publish its DE&I efforts, please identify another company of interest that does.
Create a 2 to 3-page memo and provide the following:
• Explain why DEI is important in a digital leadership setting
• Compare and contrast your selected company’s (Embraer) DEI program to one of the eight (8) listed below:
o Wells Fargo
o Visa
o Bank of New York Mellon
o Progressive
o Citigroup
o Anthem
o Walgreens Boots Alliance
o Walmart
• Describe the short-term considerations and long-term implications of an effective DEI program for leaders during a digital transformation initiative.

 

Cellular Processes and Co-morbidities in Chlamydia Infection

Posted on | by Kelvin

Choose a specific operations system and brand within a specific industry.
Describe all the main processes and activities of this operations system. Identify the nature of these processes and draw a flowchart of these processes indicating all the main activities, processes and resources involved.
On your criteria where is the bottleneck and propose different measures and actions to take to enhance productivity and the quality of this system. Justify your answer.
The video below is the operations system and brand chosen
The Production Process of a Small Bar and Wire Rod Mill @Hyundai Steel – YouTube

Ethical Approaches: A Comparative Analysis

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Refer to the following readings:
Francis, R. D., Murfey, G. (2016). Global business ethics: Responsible decision making in an international context https://capella.skillport.com/skillportfe/custom/login/saml/login.action?courseaction=launch&assetid=_ss_book:97528.. Kogan Page.
• Chapter 4, “Organizational Factors in Business Ethics,” pages 61–86.
• Chapter 5, “Individual Factors in Business Ethics,” pages 87–106.
Mayer, D., & O’Toole, J. (2010). Good business: Exercising effective and ethical leadership https://ebookcentral-proquest-com.library.capella.edu/lib/capella/detail.action?docID=3060995. Taylor & Francis.
Chapter 2, “How to do the Right Thing: A Primer on Ethics and Moral Vision,” pages 29–43.
Instructions
Think of an ethical issue you have been a part of, either personally or professionally, such as nepotism, a data breach, inappropriate social media posts, or harassment/discrimination. Next, you will pick one ethical approach (Utilitarian, Deontological, Virtue, or Communitarian) and explain how you will use this approach to remedy the issue. Don’t forget to describe the ethical issue.
Follow the steps below to complete your assignment. For all of these steps, make sure you provide examples and information from credible sources that will support your writing:
• Step 1: Compare and contrast the four ethical approaches.
• Step 2: Analyze the reasoning process behind an ethical decision.
• Step 3: Analyze ethical decision-making principles and actions.
• Step 4: Analyze cultural and environmental influences on ethical decision-making.
• Step 5: Evaluate a personal decision based on ethical decision-making principles.

Human psychology and human behavior

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In everyday life, we are regularly exposed to various claims about human psychology and human behavior. Whereas some of these claims may be scientifically valid, many of them are not.
Choose a psychological claim about which you are skeptical. If you are having trouble thinking of one, think about common areas of pseudoscience that you may have heard about: astrology, ESP, hypnosis, etc. to maybe get an idea.
In your paper, develop a research question that you have about the claim. Discuss how the scientific method could be used to test your research question as compared to one of the other methods mentioned in the module (method of tenacity, method of authority, a priori method).
Your paper should include all of the following elements:
• Your chosen psychological claim about which you are skeptical
• Your research question about your chosen claim
• An explanation of how the scientific method can be applied to test your hypothesis
• A comparison how the application of the scientific method to the hypothesis compares to one of the other methods mentioned in this module