Signals the significance of customer experience

The C suite may be getting a bit more crowded in more companies. A call for a new top management position signals the significance of customer experience in marketing: Chief Experience Officer (CXO).The article “Why Every Company Needs a Chief Experience Officer” outlines how a CXO position can align the needs of customers and employees.

After reading the article, do you believe that the Chief Experience Officer is a top management position that we will see more often in organization charts in the future? Or, is the CXO position an interesting concept but will not gain traction across organizations? Explain your position.

Mandatory retirement age for police or correctional officers

 

 

Should there be a mandatory retirement age for police or correctional officers?
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Discuss the issue of age as it relates to positions in criminal justice.
1. Should there be a mandatory retirement age for police or correctional officers?
2. If so, what should the magic age be?
3. Should it vary by rank and duty assignment?

DIABETES AND DRUG TREATMENTS

 

Review the Resources for this module and reflect on differences between types of diabetes, including type 1, type 2, gestational, and juvenile diabetes.
Select one type of diabetes to focus on for this Discussion.
Consider one type of drug used to treat the type of diabetes you selected, including proper preparation and administration of this drug. Then, reflect on dietary considerations related to treatment.
Think about the short-term and long-term impact of the diabetes you selected on patients, including effects of drug treatments.
ASSIGNMENT:
Post a brief explanation of the differences between the types of diabetes, including type 1, type 2, gestational, and juvenile diabetes. Describe one type of drug used to treat the type of diabetes you selected, including proper preparation and administration of this drug. Be sure to include dietary considerations related to treatment. Then, explain the short-term and long-term impact of this type of diabetes on patients. including effects of drug treatments. Be specific and provide examples

 

 

Improving firm performance by matching strategic decision-making processes

 

Article(1): Improving firm performance by matching strategic decision-making processes to competitive dynamics.

Article(2): How to manage alliances strategically. MIT Sloan Management Review.

Article(3): The central challenge of global strategy.

Case(1): Aldi: The Dark Horse Discounter.

Case questions:

Should Wal-Mart be worried about Aldi? Why? Should Aldi be worried about Wal-Mart? Why?
Do you believe Aldi to be at a competitive advantage or disadvantage relative to Wal-Mart?
What is Aldi’s generic strategy (according to Porter)?
Case(2): The alliance of community-based pharmacy owners of Puerto Rico: Challenging competition from US chains

Case questions:

Develop a SWOT analysis that identifies the situation faced by community-based pharmacy owners (as individual companies, not members of the Alliance) as competition with US chains intensifies
Does the Alliance represent an appropriate response to the issues facing pharmacy owners? Why?
What other strategic options did pharmacy owners have (different from the Alliance)?
Case(3): Walmart around the World

Case Questions:

Evaluate Walmart’s globalization strategy over the last two decades. Where did the retailor struggle? Where did it do well? Can location characteristics explain the differences in Walmart performance?
Walmart entered in some countries through acquisitions and in some countries through greenfield investment. What entry mode do you think was best? Why? Did location characteristics drive the mode of entry? Why?
In 2013, Walmart decided to enter the Indian market in a joint-venture with Bharti Enterprises. Based on your analysis of Walmart’s global expansion up to that point, do you think it was a good idea to go to India? To select joint-venture as the mode of entry?