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The organization you work for just announced they are terminating 20 people due to budget cuts. You find out that one of those people is your co-worker Kathy, whom you have had lunch with every week for 10 years straight. She comes to you to share how she’s feeling. Think about what you’ve read about active listening in your webtext this week.
Would you be a good listener in this situation? Why or why not?
Do you ever find yourself becoming distracted while listening?
What could you do to practice active listening, in order to respond to Kathy appropriately?
