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Addressing Attendance and Substance Abuse Issues in the Workplace: A Managerial Perspective

Sidney has recently been missing work. She tends to call in at the last minute, and there seems to be a pattern developing of Mondays and Fridays. Sidney has been in rehabilitation in the past for alcohol abuse. You need to talk to Sidney.
1. Should Sidney be addressed about her attendance? Why or why not?
2. As a manager, should you address the substance abuse issue with Sidney? Why or why not?
3. Why is it important not to assume that substance abuse is not Sidney’s reason for being absent?
4. As a recovering alcoholic, could Sidney be protected by the American with Disabilities Act?
5. As an HR manager, what needs to be in place at your organization concerning potential concerns like Sidney?

 

Sample Answer

 

Addressing Attendance and Substance Abuse Issues in the Workplace: A Managerial Perspective

As a manager facing the situation with Sidney, the employee who has been missing work with a pattern of last-minute absences on Mondays and Fridays, it is imperative to navigate this delicate matter with sensitivity and professionalism. Let’s delve into the key considerations and best practices for addressing attendance and potential substance abuse issues in the workplace.

Should Sidney Be Addressed About Her Attendance?

Addressing Attendance: Yes, Sidney should be addressed about her attendance. Consistent and reliable attendance is crucial for maintaining productivity and team cohesion in the workplace. By addressing the attendance issue promptly, managers can communicate expectations clearly and provide support to help employees overcome any challenges they may be facing.

Addressing Substance Abuse Issues

Addressing Substance Abuse: As a manager, it is important to approach the topic of substance abuse with empathy and understanding. While it is not appropriate to make assumptions about an employee’s personal struggles, if there are visible signs or patterns indicating potential substance abuse issues, it may be necessary to address this matter with Sidney. However, it should be done in a compassionate and confidential manner, focusing on offering support and resources rather than judgment or punishment.

Importance of Avoiding Assumptions

Avoiding Assumptions: It is crucial not to jump to conclusions or assume that substance abuse is the sole reason for Sidney’s absences. There could be various personal or health-related reasons for her behavior, and it is essential to approach the situation with an open mind and gather all relevant information before making any determinations.

Protection Under the Americans with Disabilities Act (ADA)

ADA Protection for Recovering Alcoholics: As a recovering alcoholic, Sidney may be protected by the Americans with Disabilities Act (ADA). The ADA prohibits discrimination against individuals with disabilities, including those who are in recovery from substance abuse. If Sidney’s alcoholism substantially limits a major life activity, she may be entitled to reasonable accommodations under the ADA.

HR Policies and Procedures

HR Protocols for Addressing Concerns Like Sidney’s: In an organization, HR managers should ensure that there are clear policies and procedures in place for addressing attendance issues, substance abuse concerns, and accommodations for employees with disabilities. This includes providing training for managers on handling sensitive situations, offering employee assistance programs (EAPs) for support, maintaining confidentiality throughout the process, and being aware of legal requirements such as those outlined in the ADA.

In conclusion, addressing attendance and potential substance abuse issues in the workplace requires a balanced approach that prioritizes communication, support, and compliance with legal regulations. By handling these matters with care and professionalism, managers can create a supportive environment that promotes employee well-being and organizational success.

 

 

 

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