Our orders are delivered strictly on time without delay 
Briefly describe the current situation
Explore at least 4 positives AND 4 negatives or areas that need improvement
Describe what the situation should look like (what is the end goal or how should the situation be?)
Describe the actions that are necessary to “bridge the gap”. These are your recommendations. In your recommendations, you will research at least ONE peer reviewed article to support your premise and include both an intext citation and a reference for this recommendation.
