Our orders are delivered strictly on time without delay 
As an administrator of a healthcare facility that prides itself on providing quality healthcare service, you have just been briefed by the Quality Director in your organization about the state of fall injuries (building upon previous assignments). From the data collected within the past year, it appears that fall injuries have increased by 15%. This increase came with a significant negative impact to your organization: cost and reputation. To address this concern, you meet with your management team and decide that the FOCUS PDCA model will be used to address this immediate concern. Using this acronym, discuss the steps you will take in planning and implementing for quality improvement.
