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The Strategic Partnership Between Cheesecake Factory and Alshaya Group: An Analysis

• Cheesecake Factory
1. What are the four distinct reasons why major western retail brands are drawn to the Middle East?
2. As a licensee of the Cheesecake Factory, what four important capabilities or services that the Alshaya Group provides and performs? For each of the capabilities you identify explain why these are best performed by Alshaya rather than by the Cheesecake factory itself. What are some risks incurred by performing these activities at arm’s length?
3. Surely the Cheesecake Factory with revenues (2019) of approximately $2.5 billion, net profit of $183 million, cash on hand of $58 million could have chosen to go it alone in the Middle East. What are some of the advantages of type of relationship Cheesecake Factory has with Alshaya (usually termed as COOPERATIVE CONTRACTUAL RELATIONSHIPS)? What are some disadvantages? Frame your responses in the context of the Cheesecake Factory.

 

 

Sample Answer

 

Title: The Strategic Partnership Between Cheesecake Factory and Alshaya Group: An Analysis

Introduction

The expansion of major western retail brands into the Middle East has been a strategic move driven by various factors. In the case of the Cheesecake Factory, its partnership with the Alshaya Group has proven to be a key element in its successful entry and operation in the region. This essay will delve into the reasons behind the allure of the Middle East for western brands, the vital capabilities provided by Alshaya as a licensee, and the advantages and disadvantages of the cooperative contractual relationship between Cheesecake Factory and Alshaya.

Reasons for Western Retail Brands’ Attraction to the Middle East

Major western retail brands are drawn to the Middle East for four distinct reasons:

1. Market Potential: The Middle East offers a significant consumer market with high purchasing power and a growing middle class.
2. Strategic Location: Geographically, the Middle East serves as a gateway between Europe, Asia, and Africa, making it an ideal location for establishing a regional presence.
3. Stable Business Environment: Many countries in the Middle East provide a stable business environment with favorable regulations and policies for foreign investments.
4. Cultural Appeal: Western brands often find a receptive audience in the Middle East due to a growing appetite for international products and experiences.

Alshaya Group’s Capabilities and Services

As a licensee of Cheesecake Factory, the Alshaya Group provides and performs several crucial capabilities:

1. Market Knowledge and Expertise: Alshaya possesses in-depth knowledge of local consumer preferences, market trends, and regulatory requirements, which are essential for navigating the complexities of the Middle Eastern market.
2. Real Estate Development: Alshaya’s expertise in real estate development enables Cheesecake Factory to secure prime locations for its outlets, maximizing visibility and foot traffic.
3. Supply Chain Management: Alshaya’s established supply chain network ensures timely delivery of high-quality ingredients and products, vital for maintaining Cheesecake Factory’s standards.
4. Operational Support: Alshaya handles day-to-day operations, including staffing, training, and customer service, allowing Cheesecake Factory to focus on its core competencies.

Advantages of Cooperative Contractual Relationship

The cooperative contractual relationship between Cheesecake Factory and Alshaya offers several advantages:

1. Risk Sharing: By partnering with Alshaya, Cheesecake Factory can mitigate risks associated with market uncertainty, regulatory changes, and operational challenges in a foreign market.
2. Local Expertise: Alshaya’s understanding of the cultural nuances and business landscape in the Middle East gives Cheesecake Factory a competitive edge in meeting the needs of local consumers.
3. Efficiency and Scalability: Leveraging Alshaya’s capabilities allows Cheesecake Factory to rapidly expand its presence in the region without investing heavily in infrastructure and resources upfront.

Disadvantages of Cooperative Contractual Relationship

However, there are also some disadvantages to consider:

1. Loss of Control: Entrusting key functions to a licensee like Alshaya may result in reduced control over operations and brand image, potentially leading to inconsistencies in customer experience.
2. Dependency Risk: Overreliance on a partner like Alshaya for critical services could expose Cheesecake Factory to vulnerabilities if the partnership encounters issues or conflicts.
3. Profit Sharing: Sharing profits with a licensee like Alshaya means that Cheesecake Factory may not fully capture the financial rewards of its success in the Middle East market.

Conclusion

In conclusion, the strategic partnership between Cheesecake Factory and Alshaya Group exemplifies the benefits of cooperative contractual relationships for western brands expanding into the Middle East. While there are risks involved in such arrangements, the advantages of leveraging local expertise, sharing risks, and enabling rapid scalability make this model a compelling choice for companies seeking to tap into the region’s lucrative market opportunities. Through effective collaboration and synergy, Cheesecake Factory has successfully established a strong foothold in the Middle East, demonstrating the power of strategic partnerships in driving international growth and success.

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